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new mail notification not working
hello i have few users with issue since we upgrade to 2021 LTSC when they get new email no notifications i try a quick repair, check options (setting are enable ) cannot get the new mail notif...
There are several reasons why new mail notifications may not be working in Outlook.
Here are a few troubleshooting steps you can try:
- Check the notification settings in Outlook:
- Click on "File" in the top left corner of Outlook.
- Click on "Options" > "Mail" > "Message arrival".
- Make sure that "Display a Desktop Alert" and "Play a Sound" options are checked.
- Click "OK" to save changes.
- Check the notification settings in Windows:
- Click on the Windows Start button and click on "Settings".
- Click on "System" > "Notifications & actions".
- Scroll down to "Get notifications from these senders" and make sure that "Outlook" is turned on.
- Check the Focus Assist settings in Windows:
- Click on the Windows Start button and click on "Settings".
- Click on "System" > "Focus Assist".
- Make sure that "Priority Only" or "Off" is selected.
- Try resetting the Outlook views:
- Close Outlook.
- Press the Windows key + R to open the Run dialog box.
- Type "outlook.exe /cleanviews" (without quotes) and press Enter.
- Wait for Outlook to open and rebuild the views.
- Try creating a new Outlook profile:
- Close Outlook.
- Press the Windows key + R to open the Run dialog box.
- Type "Control Panel" and press Enter.
- Click on "Mail" > "Show Profiles".
- Click on "Add" to create a new profile.
- Follow the prompts to set up the new profile.
- Open Outlook using the new profile and check if new mail notifications are working.
Hope one of the suggested solutions will help you!
There are several reasons why new mail notifications may not be working in Outlook.
Here are a few troubleshooting steps you can try:
- Check the notification settings in Outlook:
- Click on "File" in the top left corner of Outlook.
- Click on "Options" > "Mail" > "Message arrival".
- Make sure that "Display a Desktop Alert" and "Play a Sound" options are checked.
- Click "OK" to save changes.
- Check the notification settings in Windows:
- Click on the Windows Start button and click on "Settings".
- Click on "System" > "Notifications & actions".
- Scroll down to "Get notifications from these senders" and make sure that "Outlook" is turned on.
- Check the Focus Assist settings in Windows:
- Click on the Windows Start button and click on "Settings".
- Click on "System" > "Focus Assist".
- Make sure that "Priority Only" or "Off" is selected.
- Try resetting the Outlook views:
- Close Outlook.
- Press the Windows key + R to open the Run dialog box.
- Type "outlook.exe /cleanviews" (without quotes) and press Enter.
- Wait for Outlook to open and rebuild the views.
- Try creating a new Outlook profile:
- Close Outlook.
- Press the Windows key + R to open the Run dialog box.
- Type "Control Panel" and press Enter.
- Click on "Mail" > "Show Profiles".
- Click on "Add" to create a new profile.
- Follow the prompts to set up the new profile.
- Open Outlook using the new profile and check if new mail notifications are working.
Hope one of the suggested solutions will help you!
NikolinoDE wrote:There are several reasons why new mail notifications may not be working in Outlook.
Here are a few troubleshooting steps you can try:
- Check the notification settings in Outlook:
- Click on "File" in the top left corner of Outlook.
- Click on "Options" > "Mail" > "Message arrival".
- Make sure that "Display a Desktop Alert" and "Play a Sound" options are checked.
- Click "OK" to save changes.
- Check the notification settings in Windows:
- Click on the Windows Start button and click on "Settings".
- Click on "System" > "Notifications & actions".
- Scroll down to "Get notifications from these senders" and make sure that "Outlook" is turned on.
- Check the Focus Assist settings in Windows:
- Click on the Windows Start button and click on "Settings".
- Click on "System" > "Focus Assist".
- Make sure that "Priority Only" or "Off" is selected.
- Try resetting the Outlook views:
- Close Outlook.
- Press the Windows key + R to open the Run dialog box.
- Type "outlook.exe /cleanviews" (without quotes) and press Enter.
- Wait for Outlook to open and rebuild the views.
- Try creating a new Outlook profile:
- Close Outlook.
- Press the Windows key + R to open the Run dialog box.
- Type "Control Panel" and press Enter.
- Click on "Mail" > "Show Profiles".
- Click on "Add" to create a new profile.
- Follow the prompts to set up the new profile.
- Open Outlook using the new profile and check if new mail notifications are working.
Hope one of the suggested solutions will help you!
Thanks, For helphttps://baddiehub.news/
We had this problem for a number of users on our AVD/Remote-Workspace environments.
A refresh of the Outlook profile resolves the problem - but only temporarily - the issue returns randomly for users after a few days of use and re-confirmed none of the other notification/settings have been changed.
- re: option #4
It didn't re-open the New Outlook, just the old one. Could the trouble be with the new app itself? NikolinoDE
Yes, this work only via computer software. Via website does not work, even we don't have option to check "Desktop alert".- hello
i will try that Thanks- it work but only if i recreate the profile
all other option was ok
thanks
