Forum Discussion
My hotmail account is supposed to no longer be supported as of Sept. 16, 2024. What do I need to do?
- Sep 11, 2024Thank you!
Please mark my previous answer as 'best answer' or "solution".
Feel free to reach out if you don't receive your emails after Sept 16 on your device.
By re-configuring your email account on your iOS device, latest authentication method (OAuth 2.0 = more secure) will be used IF your device supports this.
If you have iOS 11.0 or higher, all should be OK.
To check which iOS version your iPhone is running, follow these steps:
Open Settings.
Scroll down and tap General.
Tap About.
Look for the number next to "Software version"
Sadly, I don't have an iOS myself so can't provide you with any screenshots.
Hope this information is more clear!
FrederikSeyns thanks for explaining it to me I have an iso 17 iPhone so all should be be good hopefully thanks again
- FrederikSeynsSep 11, 2024Brass ContributorThank you!
Please mark my previous answer as 'best answer' or "solution".
Feel free to reach out if you don't receive your emails after Sept 16 on your device.- fordwilliamsSep 12, 2024Copper Contributor
I appreciateyour offer to reach out if I don’t get emails on Sept 16, but is there a way to prevent such loss? Can I download the latest version of Outlook? (Not sure I understand difference between Outlook and Hotmail.) Many thanks!
- jeffsgSep 12, 2024Copper Contributor
Hi
I have also received the message about Sept 16th and am confused as to what to do. I have identified that my laptop is running New Outlook so will this be OK for use after Sept 16th? Or do I need to take any action?
If so then I guess I am getting the emails from MS because my hotmail account is accessible on my iPhone too in which case I need to delete the account on the iPhone and re-set it up I think.
Does all that sound right?
Thanks.
- craigheatonSep 20, 2024Copper Contributor
facing the same issue , cannot access emails on my iPhone 14,
tried resetting email password, if I delete email account from my phone and reinstall it will I loose the emails that are already there?
and will this fix the issue?
- PaulA165Sep 24, 2024Copper Contributor
Hi There Help. I'nm not a techo.
I have an iPhone 6s running IOS 18 (upgraded last night).
I also have a Mac Pro running Sequoia 15 (upgraded last night)
Neither can now access Hotmail.
Any advice would be much appreciated.
- PaulA165Sep 24, 2024Copper ContributorSorry iPhone SE
- pwood965Oct 03, 2024Copper ContributorI have iOS 17. I have lost my Hotmail. Please advise steps to recover
Thanks- grahamneal123Oct 03, 2024Copper Contributor
pwood965 hello I can only suggest that you make a new account with outlook then delete your Hotmail account and and then reinstall Hotmail account
that is what I did and everything is working fine hope that helps you
- grahamneal123Oct 03, 2024Copper Contributor
pwood965 do you have a pc as well as iPhone /ipad like I do as I said in first post to you make an outlook account then delete and reinstall hotmail and it should work fine