Forum Discussion
Microsoft Outlook outgoing emails diverted to recipients spam or junk for hotmail outlook recipients
Hello We use Outlook as part of Office 365 in our business and recently we have seen that our outgoing emails to our staff and clients with hotmail or outlook email accounts are being diverted to...
Yes DNS Record,
ask one of your client to send you message header of copy of one mail from junk folder and try to analyze or paste it here
ask one of your client to send you message header of copy of one mail from junk folder and try to analyze or paste it here
Thank you. I have obfuscated the domain name to 'domainxxxxxxxx.co.uk' and my outlook test address
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smtp.mailfrom=domainxxxxxxxx.co.uk; dkim=pass (signature was verified)
header.d=domainxxxxxxxx.20221208.gappssmtp.com;dmarc=none action=none
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Thu, 13 Jul 2023 06:14:28 -0700 (PDT)
From: <domainxxxxxxxx>
To: <email address removed for privacy reasons>
Subject: Test after removing the email signature images
Date: Thu, 13 Jul 2023 14:14:29 +0100
Message-ID: <014401d9b58b$f4ddd2c0$de997840$@domainxxxxxxxx>
X-Mailer: Microsoft Outlook 16.0
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From: <domainxxxxxxxx>
To: <email address removed for privacy reasons>
Subject: Test after removing the email signature images
Date: Thu, 13 Jul 2023 14:14:29 +0100
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X-Microsoft-Antispam-Mailbox-Delivery:
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X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0xO0Q9MjtHRD0xO1NDTD02
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Paul_Hamilton_67 X-Microsoft-Antispam-Mailbox-Delivery:
abwl:0;wl:0;pcwl:0;kl:0;dwl:0;dkl:0;rwl:0;ucf:0;jmr:0;ex:0;psp:0;auth:0;dest:J;OFR:SpamFilterAuthJ;ENG:(5062000305)(9610025)(9540006)(10160021)(9320005)(9245025);RF:JunkEmail;If you look for this header and related fields you can find that it may come down to MS antispam engines that trigger your getting flagged, at least for us that seems to be the case. We have a case open and are hoping to get to discuss with them in a day or two.
We searched for X-Forefront-Antispam-Report-Untrusted and the first article seems to help us understand the header a little better, if not perfectly. You'll also find many similar articles.
