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CooverCoover35's avatar
CooverCoover35
Copper Contributor
Aug 21, 2022

Marking an email as "Junk" and blocking a sender can result in two different things

Whenever I mark an email as Junk and pick "Block Sender", I expect that the email will be automatically deleted and the sender will be blocked, but that is not always what happens. Sometimes the emai...
  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    Aug 22, 2022

    CooverCoover35 

    I am an independent advisor responding to this inquiry.

     

    I could not recreate your issue in Outlook for the web - business & enterprise environments.  I tested the following behaviors:

    • blocked sender read and unread messages 
    • report junk vs block sender

    And the marked messages were moved to the Deleted folder, and all future messages will go directly to the Junk folder for 30 days as designed. If you have several messages already in your Inbox from this now blocked sender, you can use the Sweep command to move the remaining messages. The top two choices will work for you.

    I also encourage you to give Microsoft feedback to either delete or move all existing labeled block sender's emails to the deleted or junk folder. (You will get  my vote. :smile:)
     

    You are correct. Email marketers get smarter everyday by changing the username@ of the email address. However, you can also block the domainname.com as long as it is not a host provider domain like aol.com, gmail.com, yahoo.com, or outlook.com. 

    • Settings icon | View All Settings | Mail | Junk 
    • +Add | input the domainname.com

    It appears that you know how the Junk Email suppose to behave. I would like to take this opportunity to educate others who may be reading this post. 

     

    Outlook for the Web: Recently, Microsoft separated Junk Emails drop-down menu into two categories:

    • Report: Report Phishing and Report Junk
    • Block: Block Sender and Never Block Sender

    They are located in the top navigation. You may need to select the More options (three dots) to see these choices.

     

    Report Phishing: Suspicious fraudulent mail requesting for personal information; possible virus; protection from hackers
    Report Junk:  Unknown Senders (Bot marketers); your email was part of a purchase email database or list

    Block Sender:  You once subscribed, joined or provided your email details but no longer interested

    Never Block Sender: A trusted sender

    If you find this information useful, please mark it as the best answer or like this post which will assist others with the same question.

     

    /Teresa

    #traccreations4e

Teresa_Cyrus's avatar
Teresa_Cyrus
MVP
Yes. I get it! I have been using Microsoft products since the late 80's as well.
(I am telling my age. lol.)

Have a good day.
CooverCoover35's avatar
CooverCoover35
Copper Contributor
Aug 23, 2022
Age? You've been using it since the 80's? In 1980, I had been using computers for 18 years. As a Junior Math Major at California's finest Polytechnical University (SLO), I took a class in Fortran IV and never looked back. That old punch carded IBM 360, filing a room with it's powerful 8 Kb memory was simply fascinating to me. And now, with my 81st birthday coming in less than a month, I still love computing. I presently own and use 8 Windows machines, none of them purchased new but each and every one I consider as outstanding machines. However, I am always looking for something used but a little better to replace a machine I presently used. I usually go through 3 or 4 machines a year. As I tell my wife, COMPUTERS KEEP MY BRAIN ACTIVE AND KEEP ME ALIVE. I am no longer the "smartest man in the room" as people used to consider me. But, while I can not longer do many of the things I used to do, my brain works well and I enjoy life.
  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    MVP
    Aug 23, 2022
    That's Awesome! And, happy early birthday to you!
    And, KEEP COMPUTING!

    Your story made my day.
    /T

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