Junk- not junk

Copper Contributor

Since the latest windows update, almost all email I receive goes to the junk folder.  I used to be pretty good with outlook (years ago) but I can't figure out how to get things to come into my inbox.

What do you suggest?

1 Reply



You must retrain your emails to prevent messages going to the Junk Folder.


You can:

  • Go to the Junk Folder and right-click on an email
  • Select one of the following:
    • Never Block Sender will add the sender to a safe list
    • Not Junk, it will move the email to your inbox and will not add email to the junk folder a
  • Teresa_Cyrus_1-1685930438175.png


If you find this information helpful, please mark it as the best answer or like it which will assist others with the same question.


Have a good day.