iOS Outlook app forever stuck saying "Downloading your messages" I tried EVERYTHING! Please help! :(

Copper Contributor

Hello,

 

My Outlook iOS issue started on Wednesday (1/11/2023) when I noticed that my mobile app stopped syncing email.

 

Things I tried:

- Reset (via the app)

- Kill the app by swiping up

- Restart the phone

- Sign out and sign back into the app

 

No luck. Still was not syncing.

 

So I uninstalled the app and reinstalled it. And then the problem got worse.

 

Now no matter what I do it's FOREVER stuck at displaying "Downloading your messages" and I have left it like this for hours even couple days. Help! :(

 

I also tried logging into 2 other iPhones and the SAME exact issue. It just displays "Downloading your messages"

 

Little background:

We are using GCC High licenses and Intune if that helps. But this issue is only happening to me! :(

My Outlook and iOS is up-to-date as well.

 

Outlook_ios_issue.png

1 Reply

@yakuzabento 

 

I have exact issue, did you get this resolved yet?