I removed my account via the Alias microsoft page and can't acces anymore

Occasional Visitor

For a raison I've tried to alias my TOONDEHERT@HOTMAIL.COM account with the TOONDEHERT@OUTLOOK.BE account. Later I removed on the microsoft Aliases page via following the remove procedure .... click on remove. ThIS means I removed my hotmail account via the Aliases page

Later I've tried :

-1- to log in and the message appears " this acount doesn't exist"

-2- to restore via Microsoft help desk " recover account" but they ask the account to restore . In this example it's my hotmail.com account but the website page do not accept it and give the same error message.

-3- to alias again but get the message " This email address is part of a reserved domain. Please enter another email address.

-4- to sync this account with another => same message ... doesn't exist


I copy- past some comments what i found on the internet

-A- On the link below, scroll below to warning they mention


" If you remove an alias that's an email address from a Microsoft domain (like @hotmail.com, @live.com, @outlook.com, or @msn.com), the email is permanently deleted from our systems"




-B- this link show me the next



Replies (6)  The error "Microsoft Account does not exist" usually means: The person is logging in using an Alias. If the user renamed the affected email address into a new account, the original account will become an Alias.


-C- this link show me the next text



Usually, the error user ID does not exist denotes that the user is trying to login using an Alias.

If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Hence, logging in with the affected account (Alias) will trigger the user ID error. To resolve this, login using the details of the new account.


As you can see I still without any acces to my hotmail account . This occurs during removing a alias on the microsoft page. Thsi is ver strange for me and i like to acces back my hotmail account.


Can you help me ?

0 Replies