Hi, unlimited problems with Outlook

%3CLINGO-SUB%20id%3D%22lingo-sub-3073475%22%20slang%3D%22en-US%22%3EHi%2C%20unlimited%20problems%20with%20Outlook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3073475%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%26nbsp%3B%3C%2FP%3E%3CP%3Eneeding%20help%20with%20the%20following%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBefore%20I%20start%3A%3C%2FP%3E%3CP%3E-%20Office%20365%20removed%2Freinstalled%20(twice).%3C%2FP%3E%3CP%3E-%20Computer%20restarted%20(a%20hundred%20times)%3C%2FP%3E%3CP%3E-%20Account%20up%20to%20date%2C%20storage%20sufficient%2C%20my%20internet%20connection%20is%20fine%2C%20my%20hard%20drive%20is%20not%20corrupted.%3C%2FP%3E%3CP%3E-%20I%20have%20searched%20everywhere%2C%20but%20nothing%20works.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E1.%20When%20starting%20Outlook%20365%20on%20my%20local%20computer%2C%20it%20says%20my%20data%20file%20cannot%20be%20found.%20I%20then%20select%20cancel%20and%20my%20emails%20are%20accessible%20(usually).%20There%20is%20no%20support%20on%20how%20to%20fix%20this.%20There%20seems%20to%20be%20a%20rumor%20that%20this%20cannot%20be%20fixed%2C%20and%20I%20have%20to%20live%20with%20it.%20Is%20this%20true%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E2.%20Often%20(not%20always)%20I'll%20start%20Outlook%20and%20a%20'blinking'%20dialogue%20box%20will%20appear%2Fdisappear%20forever%20until%20I%20CTRL-ALT-DEL%20and%20close%20app.%20I%20cannot%20dismiss%20and%20continue.%20It%20will%20not%20connect%20to%20my%20mailbox%20when%20this%20happens%20(it%20happens%20more%20often%20than%20not).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E3.%20I%20have%20an%20obsolete%20college%20email%20address%20which%20I've%20tried%20to%20remove%20and%20reset%20the%20primary%20to%20my%20main%20email%20address.%20It%20always%20throws%20an%20error%20message%20when%20I%20try%20to%20do%20this.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20basically%20expunged%20365%20from%20my%20computer%20then%20reinstalled%20it%2C%20even%20after%20formatting%20the%20whole%20computer%20and%20trying%20on%20a%20separate%20computer.%20It%20has%20the%20same%20issues.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20suggestions%3F%20Thanks%20in%20advance.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EJames%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Hello, 

needing help with the following:

 

Before I start:

- Office 365 removed/reinstalled (twice).

- Computer restarted (a hundred times)

- Account up to date, storage sufficient, my internet connection is fine, my hard drive is not corrupted.

- I have searched everywhere, but nothing works.

 

1. When starting Outlook 365 on my local computer, it says my data file cannot be found. I then select cancel and my emails are accessible (usually). There is no support on how to fix this. There seems to be a rumor that this cannot be fixed, and I have to live with it. Is this true?

 

2. Often (not always) I'll start Outlook and a 'blinking' dialogue box will appear/disappear forever until I CTRL-ALT-DEL and close app. I cannot dismiss and continue. It will not connect to my mailbox when this happens (it happens more often than not).

 

3. I have an obsolete college email address which I've tried to remove and reset the primary to my main email address. It always throws an error message when I try to do this.

 

I've basically expunged 365 from my computer then reinstalled it, even after formatting the whole computer and trying on a separate computer. It has the same issues.

 

Any suggestions? Thanks in advance.

 

James

0 Replies