Forum Discussion
Gmail less secure apps being locked down
If we do not find away to add OAUTH2.0 into an old version of Outlook; I'm afraid an upgrade is required.
[and I find the newer versions of MS Office to be both ugly and clunky - functions are moved into dumb & inconvenient sub-menus]
Hi Kevin, I spent several hours chatting online with an MS tech support agent yesterday. I think we found a way to get Outlook 2010 to work without Less Secure Apps. We first created a new Outlook profile from ControlPanel>Mail(32-bit)>ShowProfiles>Add. We then went to my Google account and turned on 2-Step Verification and then generated a 16-digit App password. We copied this 16-digit password into the new Outlook Profile (under ControlPanel). There were lots of steps and I am simplifying; the entire thread is too long to paste into this forum. After turning on 2-step verification the Less Secure Apps toggle vanished and Outlook 2010 is now opening fine, so I assume Outlook is working without Less Secure Apps being on. I'll only know for sure after May 30th. I'll upgrade to Outlook 2021 regardless, but this way I can still use Outlook 2010 if I hate the new interface and cannot figure out how to do things in 2021 that I do easily in 2010 (I'm still traumatized by an Excel upgrade in the early 2000s).
Below is a post-chat summary sent to me by the agent, but I don't know if this summary contains all the necessary information.
all the best,
Peter
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Hi Peter,
Thanks for contacting Microsoft Customer Service. I'm very glad I get to work with a patience person like you. I already email you the transcript of our chat so you can review it. This email is the steps and helpful troubleshooting you can use for your wife's account in case you lost your copy.
Create a new profile Edit an Outlook profile (microsoft.com)
Gmail server settings:
IMAP: imap.gmail.com
POP: pop.gmail.com
SMTP: smtp.gmail.com
PORT NUMBERS:
IMAP
Incoming: 993 SSL
Outgoing: 465/SSL and 587/TLS or STARTTLS
POP
Incoming: 995 SSL
Outgoing: 465/SSL and 587/TLS or STARTTLS
Generate app password Add a Gmail account to Outlook (microsoft.com)
A helpful resource for you:
Create New Profile > Generate app password > Set the profile as default (Always use this profile)
Make sure you check My outgoing server (SMTP) requires authentication if Port numbers are SSL and TLS/STARTTLS.
If you still need help, contact support referencing the service request under the signature and this link Contact - Microsoft Support Thank you very much for working with me., Have a great day ahead!
Thanks again,
Quimjeanne
Microsoft Customer Service and Support
- Actually there appears to be a much easier way to do this. In my wife's Outlook 2010 account, I turned off Less Secure Apps, turned on 2-Step Verification, generated a 16-digit password, and used this new password in Outlook in place of my previous Gmail/Google password. It seems to work fine. Hopefully it keeps working after May 30th. The steps are as follows:
1. Open Chrome, click on your name/initial in the upper right corner, click Manage your Google Account, select Security, turn off Less Secure Apps, and turn on 2-Step Verification. (Google will ask for your Google password and then send a PIN to your device).
2. After turning on 2-Step Verification, go back to Security and click on App passwords (directly below 2-Step Verification), enter your Google password, select Mail and Windows Computer (under Device -- but I may be skipping over a few steps), and then copy down the 16-digit password generated by Google.
3. Go to Control Panel>Mail>E-mail Accounts> and click on your Gmail account in the E-mail tab. This should open the Internet E-mail Settings window where you can enter the new 16-digit password in place of your previous Gmail/Google password. After entering this new 16-digit password, close Control Panel and check to see if Outlook 2010 opens. It is working fine for us even though Less Secure Apps is turned off.
PeterI use Outlook 2010 - At 3am this morning Outlook pulled down an email from the gmail server - It is the last gmail message I have been able to get through Outlook. After that I started getting requests from Outlook for a working password for my gmail account. I was getting this response:
Log onto incoming mail server (POP3): Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR [AUTH] Username and password not accepted.
I know this is not the problem because I can log into gmail on my browser and see the new emails I have gotten since the one at 3am. Clearly I am dealing with this "less secure app" issue. It took me 3 hours to find this thread to figure out what is going on.
You propose a solution with the caveat, " I'll only know for sure after May 30th." Well, it is after May 30th - I have the problem you were addressing - does your solution still work? Or, will it be an even greater waste of my time to try and implement it?
I use Outlook so I can have my own record of my emails because clearly Google feels they can shut access to my emails anytime they like - ironically because the Outlook app isn't secure enough. Well, they have proved that.
So again, does the solution you suggest for Outlook 2010 users still work?
Paul
- My Outlook 2010 is still working fine. In other words, my proposed solution works, at least for me.
