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ryanrhutch's avatar
ryanrhutch
Copper Contributor
Jul 15, 2024

Gmail accounts trouble sending emails

Problem with Sending Emails in New Outlook (Version 1.2024.625.600)

I've set up two email accounts in my New Outlook:
1. A personal Gmail account
2. A Google Workspace email account


Issue:
Sometimes, emails from these accounts fail to send and remain in the draft folder. This happens inconsistently, with no clear pattern. The problem occurs with both accounts and affects emails with and without attachments.


Workaround:
When emails fail to send in Outlook, I can successfully send them by:
1. Logging into the respective Gmail account through a web browser
2. Opening the email from the draft folder
3. Sending it from there without any issues


I'm unable to identify why this problem occurs in Outlook but not in the web interface. Can you help me troubleshoot this issue?

3 Replies

  • nikoletaskipor's avatar
    nikoletaskipor
    Copper Contributor

    Did anyone come up with a solution ryanrhutch ?

     

    Have the exact same problem with my work email being a Gmail account which I have running on Outlook New - version 1.2024.903.200

  • ryanrhutch 

     

    I have exactly the same problem. Best to contact Microsoft  via the help button on the hotmail page.

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