Forum Discussion
Folder Pane cannot decrease the width
Hello,
With the recent Windows 10 update, my Outlook 365 folder pane width has changed, width has increased and cannot be decreased. Is anyone facing this issue? I googled for help but no one has any solutions. I chated with a Microsoft Rep and he also could not help me and suggested I post my issue at this forum.
I hope somebody can assist me.
Thanks,
Jay
jayponn75 It's not a profile problem - its a new change. Microsoft heard the complaints and will be reducing it - best guess (from my experience) - it probably won't be able to be as narrow as before, just narrower than it is now.
You can delete two registry keys to restore the ability to resize it (and move the search field back to the message list) or you can rollback to an older build until its fixed.
The keys are here: https://forums.slipstick.com/threads/96961-folder-pane-width-change/post-355973
Diane_Poremsky_MVP Hello Diane! Yes, when the screenshoot was attached it became clear that it's not a profile issue. Thanks for the info and the reg. keys to revert. So typically MS that you have to edit the registry to "fix it" and not particular user-friendly either.
ChristianBergstrom You need to edit the registry pretty much every time you restart outlook until they fix the problem. Those keys are set when office "calls home" - so it might work for couple of restarts then not.
It's not whether the fix is user-friendly as its not one Microsoft would recommend. It's a hack until they fix it. Nothing more.
jayponn75 Try creating a new Outlook profile so all settings get refreshed.
Thank youChristianBergstrom
I didn't want to mess with my work laptop and created a similar profile on my home laptop.
It did not help. Still the same width.
jayponn75Please attach a screenshoot of the issue you're experiencing.
