Forum Discussion
Find Related messages
- The working syntax includes the bracket. That is [Conversation]:="Email Title". This feature is not working as the bracket is missed in the search syntax -> Converation:="Email Title". I encountered this issue when my computer upgraded to KB5007186.
below is part of an email chain between MS and i,
MD (Microsoft)
Wednesday, November 24, 2021 9:24 AM GMT
Hi,
Greetings, Hope you are doing great today.
This is not an issue to resolve whereas it has been upgraded and provides a different way to meet the requirement.
In my previous email, I have provided an alternate way to meet the requirement.
Besides, If you are familiar with the previous feature which was available for the previous version please re-install your application and download the previous version product.
And make sure it is Monthly Channel Version 1712 (Build 8827.2179).
Please follow the steps for changing the office installation option:
Note: By changing the office installation option, it will impact your entire organization.
Please do not hesitate if you have more quires. It is my pleasure to assist you.
Thank you for contacting Microsoft Online Services Technical Support.
Best Regards,
Microsoft 365 Support Engineer
Working Hours: Monday - Friday: 9:00 AM – 6:00 PM UTC+8
Wednesday, November 24, 2021 9:07 AM GMT
Hi,
Thank you for your reply,
Do you know when the issue is likely to be fixed please.
Thank you,
Kind Regards
MD (Microsoft)
Wednesday, November 24, 2021 2:55 AM GMT
Hi,
Good day.
Thank you for your email.
I think you have missed my assessment in the previous email.
Assessment:
--The feature ''Find related in conversation'' has been depreciated by upgrading the application.
--Please use the alternate option which is ''show as conversation'' in the view settings or change the application version and return back to the previous version.
--The Find Related option shows no results have been fixed in Monthly Channel Version 1712 (Build 8827.2179).
Ref. https://support.microsoft.com/en-us/topic/find-related-option-does-not-show-results-eece20cc-2677-449f-9b14-f26c33e37805
Please let me know if you have more quires.
Thank you for contacting Microsoft Online Services Technical Support.
Best Regards,
Microsoft 365 Support Engineer
Working Hours: Monday - Friday: 9:00 AM – 6:00 PM UTC+8
Thanks for the info SamuelPegg.
This answer sounds very strange to me :
- The "Find Related" function has been depreciated but not removed from the (context) menu.
- This bug has been fixed almost 4 years ago and now reappeared.
- If we want to keep this functionality we have to reinstall an Outlook version from 2017.
- Increible que Microsoft de una respuesta tan mala, la funcionalidad dejó de funcionar, y es un comando que sigue apareciendo en la lista de opciones, deberian solucionarlo!!! 😞
- Found this conversation late this evening, as one of the senior managers in the company I work for had the very same problem. The manual bracket insertion fix worked, however its a bit of a numpty programming error by Microsoft that this bug occurred in the first instance!
- What a bunch of morons this MS people.
"Hey yeah, that feature that we removed but didn't remove the menu for, is deprecated, so yeah, byeeee"
