emails going to the wrong folder

Copper Contributor

I had a few people contact me to say they had sent me emails, after checking my inbox i couldnt find them.


I then did a search and found them in a sub folder (not junk, one i had setup).


I checked the rules I had setup and there is no reason for any rule to have sent that email to that sub folder.


Is there a way to check what rule is applied to the email?


I'm using outlook online.

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