Forum Discussion
SignatureEmail
May 16, 2024Brass Contributor
Email Signature Images Width and Height Lost
I run an email signature generator tool that helps people create email signatures. Our signatures have been working for Outlook Web for a very long time now. We have not changed anything about the f...
LarryNOS
Copper Contributor
What we discovered is that the problem is related to the Roaming Signatures feature. If you disable it in Outlook - everything works as previously.
The fact that HTML doesn't work properly in email signature space in recent versions creates big problems for all people using nicely crafted signatures and causes problems for signature providers.
We are looking forward to getting this fixed ASAP.
Thanks
The fact that HTML doesn't work properly in email signature space in recent versions creates big problems for all people using nicely crafted signatures and causes problems for signature providers.
We are looking forward to getting this fixed ASAP.
Thanks
SignatureEmail
May 20, 2024Brass Contributor
LarryNOS Thank you so much for that information. That would be wonderful to get this issue fixed up as it is affecting many of our customers and they are coming to us with issues.
You mentioned a workaround is to disable roaming signatures. I did some research on this, but I didn't find an easy way to do this. Is the only way to do that by changing settings on the administrators side, or changing something about the Windows registry (which is far beyond most of our users)?
- chrisco341May 20, 2024Brass ContributorMy org is experiencing the same issue. All style tags in the html get replaced with an MS default style when pasting HTML losing size, font, etc. I will attempt to disable roaming signatures but it's odd this just started happening a week or two ago.
- chrisco341May 21, 2024Brass ContributorAdding some info, I am seeing all style stripped from all HTML tags you paste in... and it seems to be stripping and replacing with whatever font and point size is selected in Message Format section of the compose and reply settings.... so if I want the name in the signature to be a large point size than the title and phone number... too bad.