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Hi Brad_k295,
Here are some potential steps (options) that might help:
Adjust View Settings:
The view settings, such as filters, could be causing the issue. To change this, select the Inbox folder, go to the View tab, and click View Settings. In the pop-up window, click Filter, and then click clear views (filters).Check Junk Email Folder:
Ensure that emails aren't wrongly marked as junk.Review Deleted Items Folder:
If emails were accidentally deleted, they might be in the Deleted Items folder. Right-click on the email, select Move > Inbox to restore it.Use Send/Receive for Synchronization:
Navigate to the Send/Receive tab, click Send/Receive All Folders, and allow it some time to synchronize.
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Outlook inbox not displaying all emails received. - Microsoft Community
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Leon Pavesic
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