Email address is a mess

%3CLINGO-SUB%20id%3D%22lingo-sub-2634302%22%20slang%3D%22en-US%22%3EEmail%20address%20is%20a%20mess%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2634302%22%20slang%3D%22en-US%22%3E%3CP%3EMy%20email%20address%20when%20I%20send%20email%20is%20showing%20as%26nbsp%3B%3CSPAN%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%26nbsp%3B%3CP%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EWhat%20the%20%24%25%5E%26amp%3B*%3F%26nbsp%3B%20I%20went%20through%20steps%20in%20help%20and%20my%20next%202%20emails%20were%20fine%2C%20then%20back%20to%20this%20mess.%20Help%20please!%20So%20odd%20and%20then%20I%20imagine%20people%20I%20am%20emailing%20cannot%20see%20my%20real%20email%20address.%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3ETHANK%20YOU!!%3C%2FSPAN%3E%3C%2FP%3E
Occasional Visitor

My email address when I send email is showing as </O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP(FYDIBOHF23LT)/CN=RECIPIENTS/CN=00067FFEBCE26EEB> 

 

What the $%^&*?  I went through steps in help and my next 2 emails were fine, then back to this mess. Help please! So odd and then I imagine people I am emailing cannot see my real email address. 

 

THANK YOU!!

1 Reply

Hello @KazzaB,

 

I would recommend you create a new Mail profile. Please, do the following:

 

1- Go to Control Panel and select Mail (Microsoft Outlook)

2- Under Profiles, go to Show Profiles

3- Then click on Add > choose a name  > click OK

4- Follow the Auto Account setup process

5- Proceed to signing in.

 

See image for reference:

JoseBiceps_0-1629046338610.png

 

Let me know if after this the issue is resolved. I would also recommend updating to the latest version of Office available.

 

Thanks,

Jose