Forum Discussion

KazzaB's avatar
KazzaB
Copper Contributor
Aug 11, 2021

Email address is a mess

My email address when I send email is showing as </O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP(FYDIBOHF23LT)/CN=RECIPIENTS/CN=00067FFEBCE26EEB> 

 

What the $%^&*?  I went through steps in help and my next 2 emails were fine, then back to this mess. Help please! So odd and then I imagine people I am emailing cannot see my real email address. 

 

THANK YOU!!

  • JosePinos55's avatar
    JosePinos55
    Brass Contributor
    Aug 15, 2021

    Hello KazzaB,

     

    I would recommend you create a new Mail profile. Please, do the following:

     

    1- Go to Control Panel and select Mail (Microsoft Outlook)

    2- Under Profiles, go to Show Profiles

    3- Then click on Add > choose a name  > click OK

    4- Follow the Auto Account setup process

    5- Proceed to signing in.

     

    See image for reference:

     

    Let me know if after this the issue is resolved. I would also recommend updating to the latest version of Office available.

     

    Thanks,

    Jose