Cant sign into outlook with defunct email address

Copper Contributor

Hi, I recently left a job so my outlook account for that job has been deleted. When I open outlook, it prompts me for the password for that account before I can get into the account to delete it. But i dont have a working password for that account any more. so I cant get into the app to delete it and link a new account! how do i wipe that account from outlook but without having to enter the password for it???

2 Replies
Hi Magtandia,

Please re-create the Outlook mail profile and sign-in with another active Microsoft 365 account.

hi thanks so much thats really helpful! i was able to go in through control panel and fix that @MathieuVandenHautte