Forum Discussion
BlessedMom
Jun 03, 2022Copper Contributor
Cannot add a second account to outlook
I can add my company account (gmail based) to Outlook. The company email (gmail based) says Java isn't enabled. 1. It is, it's confirmed it is. 2. It allowed my first email without that iss...
BlessedMom
Jun 06, 2022Copper Contributor
I do not use Edge, we use Chrome for everything. Must I use Edge then and do this fix?
Jun 06, 2022
No, Edge does not need to be set as the default browser - it only needs to be installed. Outlook will use Edge for this (and View in browser) but does not care if it's not the default.
You can try setting Edge as default long enough to see if it gets past the error...
Definitely check the IE settings in edge://settings/defaultBrowser and add the registry key Microsoft recommends.
https://www.slipstick.com/outlook/outlook-errorgoogle-sign/
You can try setting Edge as default long enough to see if it gets past the error...
Definitely check the IE settings in edge://settings/defaultBrowser and add the registry key Microsoft recommends.
https://www.slipstick.com/outlook/outlook-errorgoogle-sign/
- BlessedMomJun 06, 2022Copper Contributor
I have followed the directions, it is set properly to the picture - this is NOT the error I see btw.
It has had those settings as shown in the picture in the link you provided. Has been since your suggestion before seeing that link. I even reset network and rebooted (another site's suggestion.) And I closed out of Outlook completely as well.
The browser you’re using doesn’t support JavaScript, or has JavaScript turned off.
To keep your Google Account secure, try signing in on a browser that has JavaScript turned on. Learn more- Jun 06, 2022Did you also set this key from the Microsoft article and restart Outlook?
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION
Find the REG_DWORD OUTLOOK.EXE and double-click to edit.
Select Decimal and change it to 11001 and select OK.- BlessedMomJun 09, 2022Copper Contributor
Diane_Poremsky_MVP Sorry, I did not. I am at work, so "work" interrupted my process.
I will go back to the beginning and follow all the directions - take two!