assigning tasks

%3CLINGO-SUB%20id%3D%22lingo-sub-2750602%22%20slang%3D%22en-US%22%3Eassigning%20tasks%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2750602%22%20slang%3D%22en-US%22%3E%3CP%3ECurrently%20there%20are%202%20assistants%20in%20the%20office%20that%20receive%20general%20emails%20(not%20sent%20as%20tasks)%20from%20other%20workers%20asking%20them%20to%20take%20care%20of%20something.%20When%20both%20assistants%20receive%20the%20email%2C%20assistant%201%20will%20either%20take%20care%20of%20the%20task%20or%20assign%20it%20to%20assistant%202.%20However%20if%20assistant%201%20decides%20to%20perform%20the%20task%20requested%2C%20then%20assistant%202%20doesn't%20know%20if%20it%20just%20simply%20wasn't%20assigned%20at%20all%20or%20is%20being%20taken%20care%20of%20by%20assistant%201.%3C%2FP%3E%3CP%3EIs%20there%20a%20better%20way%20to%20handle%20this%20other%20than%20Outlook%20or%20does%20Outlook%20have%20features%20to%20help%20with%20this%20that%20I%20am%20just%20unaware%20of%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2754655%22%20slang%3D%22en-US%22%3ERe%3A%20assigning%20tasks%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2754655%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F1155934%22%20target%3D%22_blank%22%3E%40mickiscott74%3C%2FA%3E%26nbsp%3BHappy%20Workday%20to%20you.%3C%2FP%3E%3CP%3EIf%20you%20are%20using%20Outlook%20Online%2FOFC365%2C%20here%20is%20a%20summary%20of%20the%20process%20of%20assigning%20tasks.%26nbsp%3B%20I%20will%20provide%20you%20the%20links%20to%20the%20detailed%20steps.%26nbsp%3B%3C%2FP%3E%3CUL%3E%3CLI%3ECreate%20a%20shared%20task%20list%20using%20MS%20TO%20DO%3C%2FLI%3E%3CLI%3EDrag%20a%20message%20from%20Outlook%20to%20create%20a%20task%20in%20My%20Day%3CUL%3E%3CLI%3EMake%20sure%20you%20drag%20it%20to%20the%20shared%20task%20list%3C%2FLI%3E%3CLI%3EYou%20can%20open%20the%20task%20in%20full%20screen%20to%20complete%20additional%20fields%20like%3A%20remind%20me%2C%20due%20date%2C%20assign%20to%3C%2FLI%3E%3CLI%3EYou%20will%20have%20the%20ability%20to%20filter%20on%20completed%2C%20assigned%20to%20items%2C%20and%20more%3C%2FLI%3E%3C%2FUL%3E%3C%2FLI%3E%3C%2FUL%3E%3CP%3EMicrosoft%20Resource%3A%20%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Foffice%2Fuse-tasks-in-outlook-on-the-web-f8d35330-64e4-4a7b-bcdc-8d85906e7a24%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%22%3EUse%20Tasks%20in%20Outlook%20on%20the%20Web%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CEM%3EIf%20this%20response%20was%20helpful%2C%20please%20like%20or%20select%20the%20best%20response.%26nbsp%3B%20Thank%20you%20in%20advance.%26nbsp%3B%3C%2FEM%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Currently there are 2 assistants in the office that receive general emails (not sent as tasks) from other workers asking them to take care of something. When both assistants receive the email, assistant 1 will either take care of the task or assign it to assistant 2. However if assistant 1 decides to perform the task requested, then assistant 2 doesn't know if it just simply wasn't assigned at all or is being taken care of by assistant 1.

Is there a better way to handle this other than Outlook or does Outlook have features to help with this that I am just unaware of?

1 Reply

@mickiscott74 Happy Workday to you.

If you are using Outlook Online/OFC365, here is a summary of the process of assigning tasks.  I will provide you the links to the detailed steps. 

  • Create a shared task list using MS TO DO
  • Drag a message from Outlook to create a task in My Day
    • Make sure you drag it to the shared task list
    • You can open the task in full screen to complete additional fields like: remind me, due date, assign to
    • You will have the ability to filter on completed, assigned to items, and more

Microsoft Resource: Use Tasks in Outlook on the Web

If this response was helpful, please like or select the best response.  Thank you in advance.