SOLVED

All my sent emails are rejected

Copper Contributor

A few hours ago I started getting rejections every time I try to send an email from my hotmail address, no matter who the recipient is (so I'm not simply blocked from one server). I get the following message:

"Your message wasn't delivered because the destination email system rejected your message for security or policy reasons. For example, the email address might only accept messages from certain senders, or it might not accept certain types of messages, like those larger than a specific size.

Contact the recipient (by phone, for example) and work with them and their email admin to determine what policy or setting blocked your message and what you should do to make sure that future messages from you won't be rejected.

For more information, see Status code 5.7.1."

 

Using the troubleshooting tools is just sending me around and around in a loop. My cloud storage is not full, I have tried resetting my password, rebooting everything, and also tried delisting one of the IP addresses in an error message through the delist portal only to find that it wasn't listed anyway.

 

Is there anything I can do to fix this? Everything was working fine until it suddenly wasn't, and there really wasn't anything notable at my end that could have caused this.

2 Replies
best response confirmed by KazzaAV (Copper Contributor)
Solution
Hi KazzaAV,

Microsoft seems to have broken Sender Policy Framework (SPF) for hotmail.com. Mailservers around the globe are now rejecting emails from hotmail.com.

The only thing you can do for now is wait until Microsoft fixes the issue.
Thanks for the reply. It seems to have righted itself for me now.
1 best response

Accepted Solutions
best response confirmed by KazzaAV (Copper Contributor)
Solution
Hi KazzaAV,

Microsoft seems to have broken Sender Policy Framework (SPF) for hotmail.com. Mailservers around the globe are now rejecting emails from hotmail.com.

The only thing you can do for now is wait until Microsoft fixes the issue.

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