Add Shared Mailbox with IMAP on Outlook 2016

Copper Contributor

There is a was to add an IMAP shared mailbox on outlook 2016? For Standard Account is required authentication and ssl Encrypted Connection.


I have access on the public OWA but I'm not able to connect it to Outlook.


There is a way?





2 Replies

Hi @Jorks ,


Trust you are having a nice day.

Kindly follow the this instructions

  1. Open Outlook.

  2. Choose the File tab in the ribbon.

  3. Choose Account Settings, then select Account Settings from the menu.

  4. Select the Email tab.

  5. Make sure the correct account is highlighted, then choose Change.

  6. Choose More Settings > Advanced > Add.

  7. Type the shared email address, such as email address removed for privacy reasons.

  8. Choose OK > OK.

  9. Choose Next > Finish > Close.

Here is a link for reference purpose 

Do let me know if you have any other concerns. 


best response confirmed by Jorks (Copper Contributor)
This is working if you can connect to an Exchange Server, but not using IMAP.
In ther IMAP configuration at the point 6 --> Choose More Settings > Advanced > Add it does not exist ant Add where you can type the shared mailbox.