Forum Discussion
Usage Reports - How to explain active users
Can anyone provide an explanation of the Office 365 Admin ODfB Report that shows Total vs. Active Users? What activities does a user have to do to make them "active"? If they have the sync client installed, configured and syncing would that not make them active? Our tenant report shows a big difference between those we have enabled and those that are active so management is questioning what this means.
Got the answer back in Yammer but basically it is any user that has accessed, modified, or shared a file during the reporting period. The reports do not show the total number of users who are only syncing and not actively modifying or accessing files.
