OneDrive popup annoying error message every a few minutes

Copper Contributor

Every a few minutes, OneDrive pop up this annoying error message says "Microsoft SharePoint is restarting..."





Win7 64bit


Event log:

Faulting application name: Microsoft.SharePoint.exe, version: 21.200.926.1, time stamp: 0xcf931ff3
Faulting module name: Microsoft.SharePoint.dll, version: 21.200.926.1, time stamp: 0x8df6e440
Exception code: 0xc0000005
Fault offset: 0x0002923f
Faulting process id: 0x233c
Faulting application start time: 0x01d7bccba266da10
Faulting application path: C:\Users\leshe\AppData\Local\Microsoft\OneDrive\21.200.0926.0001\Microsoft.SharePoint.exe
Faulting module path: C:\Users\leshe\AppData\Local\Microsoft\OneDrive\21.200.0926.0001\Microsoft.SharePoint.dll
Report Id: 2aebc3a0-28bf-11ec-932c-005056c00008


8 Replies
Windows 7 Professional 32-bit Office 365
I used this fix and haven't seen it come back.
I would suggest restarting computer if it doesn't ask you to.
So my Office did another automatic update and this is happening again. Frustrating...
we have many users that started getting this same error message last week? did you find the fix?
I ended up rename the EXE in the folder, seem works for me.
Did the same. Killed the app, then renamed the .exe. Popup's gone and everything seems to be working fine.
What EXE and in what folder?

A few of the users in our domain have the same issue starting from a few days ago. I did the below two things and the message never came back:

1) Go to Outlook > Preferences > Add-ins, choose 'COM Add-ins' next to the 'Run' button, and then click on the 'Run' button. In the 'COM Add-ins' dialog box, uncheck 'Microsoft SharePoint Server Colleague Import Add-in' and click on the 'Yes' button.
2) Uninstall OneDrive from 'Programs and Features'.

I hope these help, thanks.