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Jonathan_Levy_SW's avatar
Jonathan_Levy_SW
Copper Contributor
Sep 29, 2023

OneDrive Issues on Mac Ventura

Greetings,

 

I am experiencing a nightmare scenario with OneDrive on my MacBook Pro running Ventura 13.5.x:

When OneDrive was originally installed I was running Catalina, but after the update, my local OneDrive directory was relocated to a CloudStorage folder in Library. 

My preference is to keep all my files local, but the application continues to remove them, despite having set my preference to keep all files local. I've even set the preferences for each individual directory as such.

I'm running the latest version of OneDrive for Mac.

Thank you for your assistance.

1 Reply

  • Jonathan_Levy_SW 

    There are several ways of troubleshooting OneDrive issues on Mac.

    Kindly follow the steps below.:

    1. Quit OneDrive and restart it.
    2. Check your internet connection.
    3. Make sure you have enough storage space on your computer and OneDrive.
    4. Check if the files are present in the Recycle Bin of your system and restore them if necessary.
    5. Unlink and re-link OneDrive.
    6. Reset OneDrive to its default settings.

    Note:

    1.It’s possible that the latest version of OneDrive for Mac has some compatibility issues with Ventura 13.5.x, which could be causing the problem you’re experiencing.

    2.You can also try uninstalling the one drive from your mac and reinstalling from the official website.

     

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