Forum Discussion
PKlapwijk
Jan 24, 2017MVP
OneDrive for Business SharePoint Library link missing form File Explorer
My customer is running OneDrive client 17.3.6743.1212 (latest version) and synced a few SharePoint libraries (SP Online/ Office 365). Last week his password expires, so changed his password, entere...
SergeiBaklan
MVP
Peter, try to search not by registry key, but by your tenant name. It shall be two entries under CLSDI like
"OneDrive - <tenantName>" for OneDrive
"<tenantName>" for SPO
I believe it shall be the record in the registry if your ODFB client works and you have synced folder under the user profile.
PKlapwijk
Jan 25, 2017MVP
Sergei,
Also tried that, searching the registry on the tenant name. It looks like it is completely gone.
Have not received a response from my customer to do a remote session and add a test library to see if the link returns.
Also tried that, searching the registry on the tenant name. It looks like it is completely gone.
Have not received a response from my customer to do a remote session and add a test library to see if the link returns.
- SergeiBaklanJan 25, 2017MVP
Sorry to hear... Waiting for remote session you may ask him to add any file to SPO library online.
- PKlapwijkJan 27, 2017MVPJust adding a file made no difference.
But I added an test site to sync and the link was back in File Explorer!- SergeiBaklanJan 27, 2017MVP
Congratulations!