Forum Discussion
One Mac user, multiple MS 365 accounts
If you just google "multiple onedrive accounts on Mac" you'll find plenty of how-to articles.
MikeWWW Thanks, but I'm afraid I've tried many of links that in the search results from that query, and they are mostly outdated, or other people expressing their frustration with OneDrive (especially for Mac, but also for Windows).
Here is what I tried. I removed all Microsoft desktop apps from my Mac, looked for folders and other data files in my Library folder and removed what I could find, rebooted, and then tried again reinstalling all the apps (including OneDrive). Say I have users A and B as MS 365 users. I can add user A to OneDrive, but if I try to then add user B, I get two error dialogs in sequence (see attached). I then repeated the process of removing all the MS desktop apps and system files that I can find, rebooted and reinstalled everything. I then added user B first, successfully, but if I then tried to add user A, I get the same error dialogs. All this on a Mac as a user with Administrator privileges.
I tried the same procedure on Windows 11 (in a virtual machine on my Mac) and it could successfully add both accounts. I'm convinced that the implementation of multiple users on OneDrive for Mac is simply broken, and will stick with just using OneDrive, Sharepoint, and office apps via a web browser.
First error dialog
Second error dialog
- It's better to start with what you've done so responders aren't wasting their time making redundant suggestions. It will also greatly help to know which version of MacOS etc you are using.
I know this works because I've worked in organisations where all Mac users have multiple accounts. You can also request assistance from Microsoft directly.