Forum Discussion
hongducruet
Aug 11, 2024Copper Contributor
I lost all my documents and images stored on my one drive account
Hello, I lost all my documents and images stored on my one drive account at email address removed for privacy reasons. It is a school alumni account. I would hereby appreciate your help in...
Ahmed_Masoud97
Iron Contributor
Hello Hong,
Have you tried to look in the recycle bin?
Also in the 2nd stage recycle bin?
Have you tried to look in the recycle bin?
Also in the 2nd stage recycle bin?
hongducruet
Aug 12, 2024Copper Contributor
Hello,
Yes, I already looked in the recycle bin, nothing was there.
All the files had been deleted automatically, I suppose for the reason that passing the limite Drive stockage.
is there any way to retrieve all the files and I can pay to buy more space on the Drive.
thank you in advanc for your help!
Hong DUCRUET
- hongducruetAug 12, 2024Copper ContributorHello ,
I checked with the school Support :
From date 01/08/24, a single storage space of 100 TB will be allocated to all Microsoft 365 applications (OneDrive, messaging, Teams, SharePoint, etc.) for all users with a « viacesi.fr » email address.
Any user who has exceeded the quotas may have their data deleted without the possibility of restitution.
That’s why my files had been deleted automatically.
Do you think that Microsoft can help on this matter to restiute my files ? Many thanks - hongducruetAug 12, 2024Copper ContributorHello ,
I checked with the school Support :
From date 01/08/24, a single storage space of 100 TB will be allocated to all Microsoft 365 applications (OneDrive, messaging, Teams, SharePoint, etc.) for all users with a « viacesi.fr » email address.
Any user who has exceeded the quotas may have their data deleted without the possibility of restitution.
That’s why my files had been deleted automatically.
Do you think that Microsoft can help on this matter to restiute my files ? Many thanks