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Butterfly817's avatar
Butterfly817
Copper Contributor
Jan 11, 2024

Does Microsoft work with the company Sparrow Info Vision

I rcvd an email from “Microsoft” about my one drive storage being full.  I called a Microsoft number & ended up with the company “Sparrow Info Vision”.  Is this a legitimate company working with Microsoft? 

  • Mike Williams's avatar
    Mike Williams
    Steel Contributor

    Butterfly817 

    1. Use the support link under Help in OneDrive apps and web interface.

    2. Check who you bought your Microsoft license from. Many people who report here have been scammed by fake resellers who either take/delete their data or use it to construct extortion attacks or identity theft.

    Ensure you have backups outside of OneDrive.

  • VSDunn2023's avatar
    VSDunn2023
    Copper Contributor
    Don't use them! I got online with Microsoft support and they are not affiliated. I'm not sure what happened but I called the MS # posted online at 800-865-9408 but somehow my call got routed to 1-888-409-0240 which led to Sparrow Info Vision who claimed they were front line support for Microsoft. I'm now disputing the Credit card charges. They wanted me to use a Debit card but I insisted on Credit Card.
  • ThomasS2220's avatar
    ThomasS2220
    Copper Contributor
    I ended up contacting this "Sarrow Info Vision" today when trting to find a person to talk to at google. They claimed to be affiliated yet they didn't even know how to access basic settings on the pc and literally did nothing to help, seemed very fishy and shady

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