Microsft To Do for Mac keeps crashing

[SDanielle]

Recently the desktop app of To Do is crashing when I try to check off a task. Is there a fix? Thanks for any advice.

MacBook Pro

operating system: Ventura 13.0.1

Microsoft To Do Version 2.83 (221110.0331)

[#2]

I have the same issue. ToDo has crashed 3 times already this morning. Each time it was after I clicked on the radio button to complete a task.

[#3]

Exactly. I can add items to lists but whenever I click to complete an action, ToDo immediately crashes.

[#4]

Same issue here-as soon as I click a radio button, it immediately crashes. I am on Mac OS Ventura 13.01

[#5]

This is happening to me as well. Every. Single. Time. If I try to check off a task. If I try to move a task. If I try to create a task. It locks up and the cursor is spinning. I don't have this problem on my iPhone or my MacBook Pro. It's only on my MacBook Air. This has been happening for several months. I occasionally open it to see if software updates have fixed it, but they have not. @SDanielle 

[#6]

To Do crashes 1 a day. Great application, but not intended for long-term use (without a restart)

[#7]

This seems to be fixed for me with recent updates.

[#8]

Hello

i have same issue with the new Microsoft to do app. I have Catalina but the app is cushing from the begining.

@SDanielle 

[#9]

@James1111 I found another bug: if you select multiple items and try to bulk move them to another list, they just disappear. The issue can be reproduced specifically on the desktop version. Such a shame...

[#10]

I have same problem with Monteray I can not even open the app after I downloaded new version fron app store. I did upgrade to 12.6.6 but same problem. While using another user at same laptop it works!!! I tried another MacBook 12.6.3. I istalled the app again and it works fine even there. I have got support from Apple online and they made a clean startup to see if it's related to my computer but it's not. Very frustrating...Grrrrrr !!  @James1111 

[#11]

 @Bjorken  Same problem! I updated a couple days ago to the latest Mac OS app because it forced me to and now cannot open To-do w/o it immediately crashing. Macbook Pro, Monterey. I did a clean uninstall and reinstall, still crashes every time. MS Help have not responded to my help ticket in 5 days. I am now comparing features on Todoist and TickTick, as I can't manage my workflow w/o being able to use my task manager on my computer.  Having been a loyal user since the Wunderlist days, this is pretty galling.

[#12]

@Kallidus 

Today I upgraded To Do App at app-store and I could open ToDo ...but.... it was totally empty. I thougt maybee I need to open my account  but when tried at the top meny nothing happened ! I also tried to open "Settings" but couldn't. Have you tried to download latest version. Does it run properly for you? 

[#13]

Same for me, the apps on ipad and iphone keep working as usual. On the mac is behaving just as you described it @Bjorken 

[#14]

I received help from Zeeshan, Microsoft Support and it works for me:

- Uninstall the To Do Mac app
- Open Finder and press CMD+Shift+G
- Enter “~/Library/Group Containers” and delete “UBF8T346G9.com.microsoft.to-do-mac” folder
- Press CMD+Shift+G
- Enter “~/Library/Containers” and delete “Microsoft To Do” folder
- Restart your device, download the app from the App Store and check.

[#15]

Hello and thanks for trying to help me.

But I don't have theres files in my computer you refer to:

/Library/Containers” and delete “Microsoft To Do” folder

😞

[#16]

Oh yeah! Works for me too 😄
Thanks dinhnext and Zeeshan

[#17]

[...] “~/Library/Containers” and delete "com.microsoft.to-do-mac" folder [...]

- Uninstall the To Do Mac app
- Open Finder and press CMD+Shift+G
- Enter “~/Library/Group Containers” and delete “UBF8T346G9.com.microsoft.to-do-mac” folder
- Press CMD+Shift+G
- Enter “~/Library/Containers” and delete “com.microsoft.to-do-mac” folder
- Restart your device, download the app from the App Store and check.