Forum Discussion
Why only audio is recorded from Microsoft Teams while using both mobile and pc?
Hello Microsoft Teams,
I'm facing a problem in these last 2 days. I have installed Microsoft Teams both in my pc and mobilephone Android. When I create a Call group, I join with my account into 2 ways:
1) I use my mobilephone to speak (because my microphone pc is not working good).
2) I use my pc to stream and record the call.
The result of this combination is that when I perform a record in this scenario, only audio is recorded and the desktop sharing is not recorded.
Do you have any explanation about this?
Thank you for your support.
2 Replies
- This is an issue that is happening lately most due to the problems the platform is having lately
jcgonzalezmartin Can you please be more precise about this issue? Do you know something related to this problematic?
Thank you very much for your reply.
Sincerly
