Forum Discussion

Brass Contributor

Nov 22, 2021

Solved

Unable to add connectors on any channel

Hello Team, We are unable to add/manage connectors on any channel. I am the owner of the Team and also I am unable to. Any help please? Something went wrong. Login required RequestId: un...

connectors

teams

Bhargav56
Dec 13, 2021
The issue is fixed for us today, but its different story.

We renamed the MS Teams name and since then we noticed this issue. But we are not sure if that is the cause of this connectors issue which we got initially.

But what we did was changing the mail address of the group to the new changed MS Teams name, that did the trick. So Nevertheless, we are back happy again. 🙂

rlangham1105

Copper Contributor

Dec 06, 2021

Still not working for me. Fails in both the web app and the Windows client. I desperately need to get in and update a failed connector.

Bhargav56

Brass Contributor

Dec 06, 2021

What is the error you are getting?

rlangham1105
Copper Contributor
Dec 06, 2021
Bhargav56 pretty much the same as everybody else..

Something went wrong.
Login required
RequestId: unknown
Server: DM6PR20MB2682
Date: 2021-12-06 09:45:56 -0600
- BR180
  Copper Contributor
  Dec 06, 2021
  rlangham1105
  You can't do anything to fix on your own, I had to open a support case and MS fixed it.
  - rlangham1105
    Copper Contributor
    Dec 07, 2021
    BR180 , Bhargav56 as of this morning, mine is fixed. I didn't contact them to let them know of this issue. So maybe what they did for BR180 also fixed it for other people. In my case, it was "something went wrong"/ "Login Required" error.
- Bhargav56
  Brass Contributor
  Dec 06, 2021
  For us, we are getting new errors since today
  Connectors have been turned off for this mailbox by the admin. Contact your admin if you want to have connectors turned on.: Access to Connectors is disabled.
  
  We verified all the settings and everything seems to be fine. But still see that error