Forum Discussion
Teams Recording Grayed Out
Jijesh1680
HI thereI had the greyed out problem myself.
I managed to fix it via PowerShell using the following.
Connect to ExchangeOnlineIf module not installed yet :
Get-module MicrosoftTeamsInstall-module MicrosoftTeams
Import-Module MicrosoftTeams
Connect-MicrosoftTeams
Get-CsTeamsCallingPolicy -Identity Global
If the info shows : AllowCloudRecordingForCalls : FalseThen run : Set-CsTeamsCallingPolicy -Identity Global -AllowCloudRecordingForCalls $true
Run "Get-CsTeamsCallingPolicy -Identity Global" again to check that it is now reporting :
AllowCloudRecordingForCalls : True
Have users restart their Teams Desktop app and it will work.
Hi Christian!, Teams also should be able to work with Windows Enterprise 8.1, however it would be also beneficial if you could upragade it to W10. On the other hand, you have to consider the differents variables to why you can't start a meeting recording. Here you can see some of the requirements as to why you may no be eligible to record meetings, also consider some of the points that i shared above to Karen.
https://support.office.com/en-us/article/record-a-meeting-in-teams-34dfbe7f-b07d-4a27-b4c6-de62f1348c24?omkt=en-US&ui=en-US&rs=en-US&ad=US
And to change the background you must be able to change it and customize it. If you have a Tenant admin, it would be easier to request him or her to open a suport ticket so a Microsoft support engineer can help you and maybe give you more insights related to your specific problem. 
