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dailyvmtech's avatar
dailyvmtech
Copper Contributor
Feb 29, 2020
Solved

Teams Recording Grayed Out

Hi Teams,   All of the sudden, Teams Recording is Grayed Out for all users.
TeamsRecord
  • Ryu_Yosei's avatar
    Ryu_Yosei
    Jun 04, 2021

    Jijesh1680 

    HI there

     

    I had the greyed out problem myself. 
    I managed to fix it via PowerShell using the following.

    Connect to ExchangeOnline

     

    If module not installed yet :
    Get-module MicrosoftTeams 

    Install-module MicrosoftTeams


    Import-Module MicrosoftTeams
    Connect-MicrosoftTeams
    Get-CsTeamsCallingPolicy -Identity Global
    If the info shows : AllowCloudRecordingForCalls : False

    Then run : Set-CsTeamsCallingPolicy -Identity Global -AllowCloudRecordingForCalls $true 

    Run "Get-CsTeamsCallingPolicy -Identity Global" again to check that it is now reporting : 
    AllowCloudRecordingForCalls : True
    Have users restart their Teams Desktop app and it will work. 

dailyvmtech's avatar
dailyvmtech
Copper Contributor
Feb 29, 2020
Stream Lic Trail is off on my user account.. I have enabled it but still the same..I don't think this is a lic issue though..

regards,
dailyvmtech's avatar
dailyvmtech
Copper Contributor
Feb 29, 2020
I have verified this license also and its enabled .. Microsoft Stream for O365 E5 SKU and Microsoft Teams under this license is enabled to Microsoft 365 A5 for faculty

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