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Teams Recording Grayed Out
Hi Teams, All of the sudden, Teams Recording is Grayed Out for all users.
Jijesh1680
HI thereI had the greyed out problem myself.
I managed to fix it via PowerShell using the following.
Connect to ExchangeOnlineIf module not installed yet :
Get-module MicrosoftTeamsInstall-module MicrosoftTeams
Import-Module MicrosoftTeams
Connect-MicrosoftTeams
Get-CsTeamsCallingPolicy -Identity Global
If the info shows : AllowCloudRecordingForCalls : FalseThen run : Set-CsTeamsCallingPolicy -Identity Global -AllowCloudRecordingForCalls $true
Run "Get-CsTeamsCallingPolicy -Identity Global" again to check that it is now reporting :
AllowCloudRecordingForCalls : True
Have users restart their Teams Desktop app and it will work.
Hi Adam,
Yes, that was surprised actually, I have logged a case with MS to investigate.. This it could be to the recent Migration activity happened on the Tenant from Exchange Unified to Cloud VoiceMail Service.. This could be a reason.. The problem we need the recording feature quite urgently to record couple of classes and meetings.. 🙂
Yes, that was surprised actually, I have logged a case with MS to investigate.. This it could be to the recent Migration activity happened on the Tenant from Exchange Unified to Cloud VoiceMail Service.. This could be a reason.. The problem we need the recording feature quite urgently to record couple of classes and meetings.. 🙂
First rule out that changes to the policy have been made and that users are assigned the stream license
- Stream Lic Trail is off on my user account.. I have enabled it but still the same..I don't think this is a lic issue though..
regards,- I have verified this license also and its enabled .. Microsoft Stream for O365 E5 SKU and Microsoft Teams under this license is enabled to Microsoft 365 A5 for faculty