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SandorKrus's avatar
SandorKrus
Copper Contributor
Jul 04, 2023

Teams Polls show results anonymous despite recording names

Hi all,

I've been testing the poll function within teams for an upcoming meeting. For some reason, the repondends still show up as anonymous despite having checked the box "Record names of respondents (only visible to creator)". Results show anonymous directly in the teams app but also when I access the results via office.com> forms> etc.

Does anyone have an idea what is going wrong here?

Cheers, 

Sándor

  • We noticed this issue about "Record names" setting not taking effect for Teams/Outlook Polls. We have fixed it. Please try it again. Thanks all.

  • MDuffin's avatar
    MDuffin
    Copper Contributor

    SandorKrus I'm experiencing the same.  I've been using the Polls app each week for a number of months, to get a list of names for Friday lunchtime's 5-a-side soccer game at work.  This week, its just Yes/No replies from players named 'anonymous'.  Frustrating!

    • Nat_H's avatar
      Nat_H
      Copper Contributor

      MDuffin SandorKrus Having the same issue here today as well. I've used polls before in the same meeting cadence with no issues, but today everything is showing as "anonymous" this is very frustrating as we need to know how people are voting in our polls. 

      • MaryWilliams624's avatar
        MaryWilliams624
        Copper Contributor
        Having this same issue as well as of this morning. I even responded to the poll to see if it would show my information and it all comes up as anonymous. Following for a hopeful resolution soon!
  • We noticed this issue about "Record names" setting not taking effect for Teams/Outlook Polls. We have fixed it. Please try it again. Thanks all.

    • jozsefhajdu's avatar
      jozsefhajdu
      Copper Contributor
      This means we have to remake the polls? My poll still shows anonymous answers
      • Laura_Ga2130's avatar
        Laura_Ga2130
        Copper Contributor

        jozsefhajdu I lost all the information, not just the Name but every answer. Can anyone help me? I cannot find the information, I lost everything! 

    • Nat_H's avatar
      Nat_H
      Copper Contributor
      Hi, tested this morning and can confirm it is working for me. Thanks!
    • amanda1357's avatar
      amanda1357
      Copper Contributor

      GideonHuang - Is it possible to get the correct data from the poll I ran that didn't record properly?  I don't have the option to do the same poll again and need to gather the correct data from this one.

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hello SandorKrus,

    If the respondents' names are still appearing as anonymous despite using the "Record names of respondents" option, there could be a few possible reasons for this not working:

    1. Permission Settings: check that you have the necessary permissions to view the names of respondents:

      To have the necessary permissions to view the names of respondents in Teams Polls, you typically need to have the following access rights:

      - Microsoft Teams: such as owner.

      - Office 365: You should have sufficient access rights in Office 365. This may include being a member of the appropriate groups or having specific permissions assigned to your user account.

      - Poll Creator: you should be the creator of the poll.  Ensure that you are logged in with the account that created the poll or have been granted access by the creator.

       

    2. Poll Creator View: Make sure you are viewing the poll results as the creator of the poll. Sometimes, the poll results may appear anonymous to other participants or viewers, but the creator can still see the names of respondents.

    3. User Privacy Settings: It's also worth checking the privacy settings of the respondents. If the respondents have chosen to remain anonymous or have restricted the visibility of their names, it can override the "Record names of respondents" option.

      If you think my answer helped you, you can click on Mark as best response.

      Kindest regards

      Leon Pavesic

    • SandorKrus's avatar
      SandorKrus
      Copper Contributor

      LeonPavesic 

      First of all, thanks for your reply. Unfortunatly, I'm afraid your suggestion do not solve the issues as I have full teams access via my company account and I'm hosting the polls myself (and am thus the poll creator). Even when I'm in just a teams call with myself and I look for the responses via forms.office.com, respondents (which is in some attempts just me) are shown as anonymous. So this should cover both the poll creator view as well as my own privacy setting. So I think it must be something else, or might I have misinterpreted you?

       

      Cheers,

       

      Sándor

  • Smockrun's avatar
    Smockrun
    Copper Contributor

    SandorKrus LeonPavesic 
    I am having the same issue. It was working last week and for many weeks before but today it doesn't seem to be working. Whether I tick or untick 'record names' the results still show as anonymous. 

    • SandorKrus's avatar
      SandorKrus
      Copper Contributor
      Indeed, last week I had no issues either! And your description is exactly the same I'm running into as well.
    • anne-a500's avatar
      anne-a500
      Copper Contributor
      I suddenly have the same issue: Created a survey last week and the initial results were recorded correctly but now suddenly all new answers are "anonymous", leading to duplicates in the results as well.
      • LeonPavesic's avatar
        LeonPavesic
        Silver Contributor

        Hi anne-a500SandorKrusSmockrun,

        Can you please go to https://office.com > Apps > Forms > All my forms > It should be there. > Open Answers > Viewing results and let me know if you can see the results there?

        Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.

        Kindest regards

        Leon Pavesic

  • clsmiles's avatar
    clsmiles
    Copper Contributor
    Yes!! Same here...not sure what is going on! Last week was fine, but after the system update, I can't see the names. I even did the poll twice thinking I forgot to select the names option, but have same results. Following for hopefully a resolution!

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