Nov 19 2019 08:22 AM
I keep Microsoft Teams open at all times. Sometimes when I have Teams minimized, I will show as offline to my coworkers. I won't receive any notifications of messages from any Teams and/or Chats, even if I am @'d. If I open the Teams window from my task-bar, it will show the offline symbol for everyone briefly, before eventually showing everyone's status correctly (and mine to everyone else).
My Teams notification settings are setup as attached:
Nov 19 2019 08:42 AM
@MitchellJ If you are offline then the client isn't connecting to the service, I would suggest looking at network components. Maybe something in your network firewall is preventing Teams staying connected?
Feb 14 2020 09:02 AM
Mar 16 2020 11:56 PM
I have a similar issue and tried my hands on the Settings but with no luck.
Did we have any resolution from the experts or Microsoft itself? Again, none of my other colleagues seem to have this issue - just me (and may be few others). So wondering what must be causing this!
Do let me know if you happen to crack this issue.
Thanks,
Jun 29 2020 03:07 AM
SolutionJul 28 2020 12:40 AM
@MitchellJ is there any updates? I got a user experiencing the same problem, we've tried uninstalling and running a cache clearing script, nothing worked so far..
Sep 18 2020 12:50 AM
Same issue... any solutions yet? @MitchellJ
Sep 18 2020 12:51 AM
@DSJBPP Did you find any solution for this?
Sep 18 2020 08:54 AM
Sep 29 2020 05:22 AM
@sandeepdeepuany ideas on what to try once it's been confirmed that this option was already ticked? The issue is when the app is minimised, so "opening in the background" is a startup option when restarting the machine, not the operation of the app, sadly.
Jun 29 2020 03:07 AM
SolutionUnder Settings, General, Make sure "open Application in Background" is enabled.