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Teams occasionally "going offline?"

%3CLINGO-SUB%20id%3D%22lingo-sub-1017559%22%20slang%3D%22en-US%22%3ETeams%20occasionally%20%22going%20offline%3F%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1017559%22%20slang%3D%22en-US%22%3E%3CP%3EI%20keep%20Microsoft%20Teams%20open%20at%20all%20times.%20Sometimes%20when%20I%20have%20Teams%20minimized%2C%20I%20will%20show%20as%20offline%20to%20my%20coworkers.%20I%20won't%20receive%20any%20notifications%20of%20messages%20from%20any%20Teams%20and%2For%20Chats%2C%20even%20if%20I%20am%26nbsp%3B%40'd.%20If%20I%20open%20the%20Teams%20window%20from%20my%20task-bar%2C%20it%20will%20show%20the%20offline%20symbol%20for%20everyone%20briefly%2C%20before%20eventually%20showing%20everyone's%20status%20correctly%20(and%20mine%20to%20everyone%20else).%3CBR%20%2F%3E%3CBR%20%2F%3EMy%20Teams%20notification%20settings%20are%20setup%20as%20attached%3A%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F157916i6001386AFDB56571%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22TeamsNotificationSettings.png%22%20title%3D%22TeamsNotificationSettings.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1017559%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EConnection%20Problem%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Eoffline%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Estatus%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1017635%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20occasionally%20%22going%20offline%3F%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1017635%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F462083%22%20target%3D%22_blank%22%3E%40MitchellJ%3C%2FA%3E%26nbsp%3BIf%20you%20are%20offline%20then%20the%20client%20isn't%20connecting%20to%20the%20service%2C%20I%20would%20suggest%20looking%20at%20network%20components.%20Maybe%20something%20in%20your%20network%20firewall%20is%20preventing%20Teams%20staying%20connected%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1174378%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20occasionally%20%22going%20offline%3F%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1174378%22%20slang%3D%22en-US%22%3EI%20am%20experiencing%20this%20exact%20problem.%20Any%20time%20I%20minimize%20my%20Teams%20window%20I%20go%20offline.%20Often%20I%20will%20receive%20an%20email%20(yes%2C%20an%20email)%20from%20Microsoft%20letting%20me%20know%20that%20someone%20sent%20me%20a%20message%20on%20Teams%2C%20which%20prompts%20me%20to%20maximize%20the%20Teams%20window%20to%20receive%20the%20messages...%20seems%20rather%20insane%20to%20me.%3CBR%20%2F%3E%3CBR%20%2F%3EThis%20assuredly%20is%20not%20a%20network%20problem%20since%20I%20can%20repeatedly%20duplicate%20the%20problem%20simply%20by%20minimizing%20and%20maximizing%20the%20Teams%20window.%20Hopefully%20MS%20will%20address%20this%20problem%20with%20an%20update.%3CBR%20%2F%3E%3CBR%20%2F%3EMy%20W10%20is%20100%25%20up%20to%20date%20as%20are%20all%20of%20my%20other%20apps%20and%20components.%3C%2FLINGO-BODY%3E
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MitchellJ
Visitor

I keep Microsoft Teams open at all times. Sometimes when I have Teams minimized, I will show as offline to my coworkers. I won't receive any notifications of messages from any Teams and/or Chats, even if I am @'d. If I open the Teams window from my task-bar, it will show the offline symbol for everyone briefly, before eventually showing everyone's status correctly (and mine to everyone else).

My Teams notification settings are setup as attached:

TeamsNotificationSettings.png

2 Replies
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@MitchellJ If you are offline then the client isn't connecting to the service, I would suggest looking at network components. Maybe something in your network firewall is preventing Teams staying connected?

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I am experiencing this exact problem. Any time I minimize my Teams window I go offline. Often I will receive an email (yes, an email) from Microsoft letting me know that someone sent me a message on Teams, which prompts me to maximize the Teams window to receive the messages... seems rather insane to me.

This assuredly is not a network problem since I can repeatedly duplicate the problem simply by minimizing and maximizing the Teams window. Hopefully MS will address this problem with an update.

My W10 is 100% up to date as are all of my other apps and components.
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