Forum Discussion
Teams meeting disconnecting every 45 seconds
Hi Folks
I did a bit more research and spoke to a colleague of mine who's a tech guru, and he reckons it's possibly a VPN issue.
Our secure VPN at work encrypts the signals with high level security and then teams does the same so it might be that the encryptions are causing calls to be unstable.
Switching off the VPN did help with the issue and I notice now that the VPN is the only time when I get it (as far as I can tell).
So I suggest if you have to be on the VPN that's causing your call issues, then use a Teams meeting to host the discussion rather than a call as Teams Meetings are a different thing to Teams calls and are stable and don't boot you off.
Not a solution but that workaround has worked for me for a long time when I've needed it.
Cheers and best wishes
Damien
DanPrimrose and anyone else having this issue. I do see this as well. I have Windows 10 full updated as well as a fully updated version of Teams. So what you did Dan perhaps won't stay "working"???
It only happens on my main PC, not on my Surface, or my Work PC.
I have many different clients and a couple different companies so I log out/back in to different teams accounts consistently. I've experienced this on two of four of them (not sure if that's related). There's no VPN in my setup.
The only thing I've found that works (temporarily) is to go to Task Manager and kill all of the Teams processes (there's usually somewhere between 5-10 processes). I make sure all of them have been stopped then restart teams. It seems to work for a while after that but, inevitably it happens again after some time.
I am a big Teams fan but this is SUPER ANNOYING!
- CHECK YOUR VERSION OF TEAMS AND REMOVE ANY STORAGE DEVICES I AM USING TEAMS VERSION 1.4.00.8872 AND HAVE REMOVED EVERYTHING CONNECTED BY USB AND IT SEEMS OK
McroMag Hi Folks
I did a bit more research and spoke to a colleague of mine who's a tech guru, and he reckons it's possibly a VPN issue.
Our secure VPN at work encrypts the signals with high level security and then teams does the same so it might be that the encryptions are causing calls to be unstable.
Switching off the VPN did help with the issue and I notice now that the VPN is the only time when I get it (as far as I can tell).
So I suggest if you have to be on the VPN that's causing your call issues, then use a Teams meeting to host the discussion rather than a call as Teams Meetings are a different thing to Teams calls and are stable and don't boot you off.
Not a solution but that workaround has worked for me for a long time when I've needed it.
Cheers and best wishes
Damien
- Hello, there's a "best practice" in that you should configure split-tunneling VPN so Teams traffic bypass VPN and directly go through the cloud for enhanced performance. Network requirements are detailed in the "Prepare your organization's network for Microsoft Teams" article and more info about the split tunneling can be found in the table below.
https://docs.microsoft.com/en-us/microsoftteams/prepare-network#network-optimizationWe hade issues with desktop clients on the Office network, no VPN involved there..
Our problem has since then been solved "automagically"...
