Forum Discussion
Teams IP Phone / Display Lenovo ThinkSmart View - no version info and update
Marcel Alberts, do you have Conditional Access enabled in your Tenant? Read some articles about missing configuration and software version information for MTR devices when CA is enabled.
I've enabled MFA for an account in my lab tenant and registered the Lenovo Display successfully with this account. I could update the display a few weeks ago, already. And it works like a charm, even with MFA enabled account.
@f course, found some people reporting this behaviour in the TechCommunity here:
One place to manage all your Teams devices - Microsoft Tech Community
Search for the user posts on 08/12/2020 from butters and C_Clark. They reported problems when CA is in place and verified it by putting the CA policy to "Report only"-mode.
- Hey @Thorsten When I try setting up a CA policy for enrollment by using the Intune Enrollment App and require MFA the L
Thorsten Pickhan Guidance is spot on, thanks!
I added an CA policy in AAD and the firmware update was available. I used the article below as a guide to configured the policy for this issue.
https://docs.microsoft.com/en-us/azure/active-directory/authentication/tutorial-enable-azure-mfa#create-a-conditional-access-policy
Thank-you very much for this discussion and solution. I had spent several weeks on and off bouncing round between it being a device issue or a licensing issue but the CA policy in Report only mode fixed it! Amazing. Thank-you both 🙂
