Forum Discussion
Teams Chat Error - "Administrator has disabled chats for this user",
- Apr 20, 2020
I actually opened a support ticket with Microsoft. They claimed to run some scripts which did fix our issue even though the tech rep couldn't really be sure if the scripts did resolve the issue. Regardless, our issue was solved. Good luck to everyone else in the same boat.
Private chats can be disabled in the messaging policy of the Teams Admin Centre - it would have been set by the administrator
https://docs.microsoft.com/en-us/microsoftteams/messaging-policies-in-teams
I would contact them to allow it or switch you to a policy which allows it
Hope that answers your question
- JSCRUGGS0742Oct 18, 2024Copper ContributorThat would cause I need to text them
- JSCRUGGS0742Oct 18, 2024Copper Contributor
I wanna text my friends on teams it says it disabled to chat with them so can you please help me begging you
- AflatahaNov 18, 2020Copper ContributorI get the same notification when i try to text. Does this mean that my school has disbaled texting for me?
- hgd8t0007Aug 14, 2020Copper Contributor
My school has the same problem when we are creating classes through Classera it's showing the same massage to student they cannot send any msg only teacher we are in Saudi Arabia. Is there any solution for this??????? ChrisHoardMVP
- Kanishak2020May 15, 2020Copper Contributor
If i am not the admin, how can i enable myself if i m disabled for chatting.ChrisHoardMVP
- Scott BittingerMar 22, 2020Copper Contributor
ChrisHoardMVP Thanks for the response. Actually, I am the global admin have actually flagged Chats to enabled. I got the Chats icon to appear, but still cannot actually chat with anyone due to this error "Administrator has disabled chats for this user", and I am not sure what is blocking it now that I have enabled individual chats. Let me know if you have any other ideas or settings I can check.
Thanks,
Scott- Mar 22, 2020Hmm, messaging policies can take up to 24 hours to come into effect - periodically, every few hours, log out and log back in again. It can be a bit of a frustrating period, but that is the propagation time. In most cases it's 2-4 hours
Barring that I would recommend, if there is no reason to be in Islands, to move your org out of Islands
https://regarding365.com/beware-of-the-island-understanding-teams-and-skype-coexistence-modes-300bcf412fa2
This will help the general experience too. If you can't move to Teams Only all at once, then set the org to Skype only then phase users over to Teams only
Hope that answers your question
Best, Chris- GrantThomasOct 04, 2020Copper Contributor
I need to move students to another team. I accidentally sent them to the wrong team. So I tagged them to be moved,, but I coudn't send them the new team code because I got the message "Admin. has disabled chat for 1 or more members" BUT I am the admin.
SO what should I do?