Jul 08 2022 11:20 AM
I have setup several autoattedants in the same tenant that are bahaving strangely: They disconnect the call after 1-2 seconds of answering.
I am calling from my Teams cliente on the same tenant, so no codec or call routing issues. Also, there is no SBC in the middle that I can look into.
I have setup everything. The AA has it's resource account, and the RA has it's virtual user license and directory number assigned.
Has anyone seen something like this?
Regards,
Ariel
Jul 08 2022 12:27 PM
Jul 08 2022 12:48 PM
Jul 08 2022 12:57 PM
Hi @arielroza,
Do you know the self-healing feature in the Microsoft Admin center? There is also available a check for Auto Attendants issues:
Give it a try. You can find it in the Microsoft Admin Center -> help & support. From what you are reporting, it sounds like it is an issue in the backend.
Did you try to call the SIP URI of the ressource account instead of the assigned phone number?
Jul 08 2022 01:12 PM
Jul 08 2022 01:17 PM
Jul 15 2022 11:10 AM