Forum Discussion
ppmsft
Jul 03, 2020Brass Contributor
Teams app crashes on Carplay
Hi, here is my setting: iOS 13.5.1 on an iPhone 7 Teams version 2.0.15 When I use the Teams app on iOS to join a call, everything works well. However when I connect it to my CarPlay system,...
ppmsft
Jul 07, 2020Brass Contributor
Hi, am I the only one with this issue ?
Doc36
Jul 07, 2020Copper Contributor
Same problem here also. Crashes on CarPlay. Worked great until about 3 weeks ago.
- ppmsftJul 08, 2020Brass ContributorGood to know that I am not the only one! Thanks for sharing !
Hopefully Microsoft will notice and will fix it in the next release.
Strange that Apple, as part of the app update validation process on the app store, does not test lack of issues in a CarPlay environment.- GregJeffriesOSUJul 13, 2020Copper Contributor
ppmsft I am really fed up with the lack of a proper fix for this issue. From two iOS updates ago, there has been a problem with Teams crashing carplay. It is definitely Teams, it is the only app that causes carplay to crash and cycle reset. It does it on my 2019 F150, my 2020 Cadillac CT6 V and my wife's 2018 Mercedes E350. It is the only app that does this and it is consistent every time.
We need a fix to this. It even happens when you are accessing a Teams meeting via the call in number...this is ridiculous
- ThereseSolimenoJul 14, 2020Former Employee
ppmsft Did you ever get a response from Answers.com? I have also reached out to our Product Group to get a satisfactory response to this issue. Please stay tuned.