Sip Gateway registration

Brass Contributor

I have a Cisco 7841 with MPP firmware that I am trying to sign into. I have followed the docs and managed to sign into the Sip gateway, the phone appears in the Admin portal for our tenancy. The phone displays a sign in page, I press sign in, and I get a code to use when I sign in via a browser.

I go to browser and put in code, it then asks me for my username and password, which all goes through okay. but the phone just stays on the sign in screen, nothing happens. It has been a week. I have reset phone. I got to device page on the admin portal and it shows below. 




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