Shared OneNote links won't open OneNote app when special characters are involved

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Occasional Contributor

When you click "link to page" in OneNote (doesn't matter if web view or from within the desktop app) this will create two links: one with onenote:https:// scheme that will open either the desktop app or Microsoft Store app and a "web view" link in parentheses.

Those two links in your clipboard can then be pasted in a new e-mail (say in Outlook) but also into a new conversation in Microsoft Teams.

Problem: links to pages that have special characters in their page titles like umlauts (ä, ö, ß) but even brackets [] , parantheses () or slash / won't open in OneNote app when pasted into Microsoft Teams (but will open when clicked on within a mail in Outlook).
OneNote app will try to open the referred link but display an error message like:
«We couldn't open that location. It might not exist or you might not have permission to open it.\n\nPlease contact the owner of |0 for more information.»

In short: application link pasted into Outlook works, same link pasted into Teams does not work. Pasting into Teams will somehow modify and break the onenote:https:// link

Could somebody else replicate this and confirm the bug please? It's not restricted to German language either as it happens in our environment with ( ) and / as well.

3 Replies
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Hi, will check this out in the morning and report back with findings.

Thanks

Henry
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Hi @bunchofsage ,

 

What was an example name of one of your OneNotes?

 

However before going into this much deeper I wonder if the following would work if you feel the link is getting broken due to an escape/break character or similar.

 

In a message are you clicking on the Rich Text Editor Icon:

henryarphillips365_0-1597910946625.png

If not, could you click it and for you link utilise across the top the following link option:

henryarphillips365_1-1597910987730.png

 

Does that method work any better?

 

Thanks

 

Henry

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@henryarphillips365thanks for your reply!


> What was an example name of one of your OneNotes?

example page title:

Allg.: Kein gültiger Benutzer im Kontenplan

 

> Does that method [Rich Text Editor] work any better?

About pasting a link via Rich Text Editor: it's a bit more complicated as the Insert Link dialog only accepts https: scheme * and not the onenote: scheme that comes with OneNote application links. When I want to paste something with onenote:https://tenantname.sharepoint.com I get "invalid URL" and cannot press Insert.

* scheme = protocol, see https://techcommunity.microsoft.com/t5/microsoft-teams/inserting-links/m-p/1034700/highlight/true#M4...

 

Only today I've found 1 related discussion/uservote: