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Tracey11's avatar
Tracey11
Iron Contributor
Jun 23, 2021

Praise Badge Reporting

Hi there, Thinking of trying to use the praise badges - with customisations to our values - but no point even starting if there isn't a way of getting reporting - weekly/monthly/annually - so that o...
Praise badge report
  • ChrisHoardMVP's avatar
    ChrisHoardMVP
    Jun 30, 2021

    Hi Tracey11

    Praise 'could' get metrics if, for example, you added a prefix to the praise message, used that as a trigger in Power Automate and that went into a list to analyse. However, that's way to convoluted and probably impractical org wide.

    You would be looking for an app in Teams with metrics. Kudos would be such an App

    https://www.kudos.com/

    Praise is very basic. Whilst Kudos would have a cost, if it's linked to KPI's and bonuses for example then it's important to get the right app

    Hope that answers your question

    Best, Chris

Sean_Kerr_0077's avatar
Sean_Kerr_0077
Copper Contributor
Mar 11, 2022
Steve, this looks like something that could be very helpful for my company. Am I correct that the flow you created only monitors a specific TEAMS channel? If so, are you aware of any way to build a flow that monitors all of TEAMS? Our users often send praise through 1:1 Chats. We also have several dozen working Teams in TEAMS from which folks might send praise. I'm hoping there is a way to capture all of the praise across TEAMS. Thanks a ton for your insight and contributions.
  • steve_port's avatar
    steve_port
    Brass Contributor
    Mar 11, 2022
    It is possible as there are options in Power Automate and the Graph API however, I am not sure how scalable it would be and would require significant work. It might be better to put some pressure on Microsoft to add this as a feature to the roadmap? I'm thinking a feature in Viva Insights would be ideal, although knowing Microsoft they might make this only available as part of the paid version.
    • ChristianJBergstrom's avatar
      ChristianJBergstrom
      MVP
      Mar 11, 2022

      @all Just want to add this in case someone has overlooked the change.

       

      Starting February 2022, people can only send and receive default badges. Custom badges are no longer available and options for custom badges have been removed from the Teams admin center. From my understanding telemetry showed too small percentage using the customization part.

      • steve_port's avatar
        steve_port
        Brass Contributor
        Mar 14, 2022
        Yes saw this after I had started working on the next steps. I have also updated the workflow as Microsoft made a change to the output structure of the message so you'll need to make some small updates in order for it to still work.
  • steve_port's avatar
    steve_port
    Brass Contributor
    Sep 03, 2022

    Sean_Kerr_0077 

    It's taken a lot of work in my spare time but I have updated the solution now. Works pretty well! You could theoretically deploy this solution to every team in your tenant and also extend to log it centrally to an 'Organisation' list

    • arobe1002's avatar
      arobe1002
      Copper Contributor
      Sep 07, 2022

      steve_port  This looks awesome!!!!!!!!   I can't wait to try it!!!!  You Rock!

    • Rebecca_Hall's avatar
      Rebecca_Hall
      Copper Contributor
      Nov 01, 2022

      steve_port Just watched your video - that's great!

      Will you be sharing the app you made to go with the flow, and the enhancements to capture praise in everything but 1:1 chats?

      • steve_port's avatar
        steve_port
        Brass Contributor
        Nov 01, 2022
        Yes we will be doing something on LinkedIn soon! So will add it to there shortly.

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