Not able to share desktop screen on Microsoft Teams

[satya28]

Have attached the screenshots below. I have tried re-installing the teams App multiple times but still facing this issue. There are some times when I restart the application, then I can share the screen for some time, but once I try to share the screen again, the issue still persists. I have given all permissions to Microsoft Teams app.

App version: You have Microsoft Teams Version 1.3.00.26266. It was last updated on 17/10/2020.

Please help. No one in my organisation is facing this issue.

[#2]

Hi @satya28 

Seems to be the option of sharing the Desktop is disabled by Admin from the Office 365 Tenant. You might reach out to Admin to access the option of desktop sharing.

With Regards,

Satish U

[#3]

@RealTime_M365 From your perspective, I should not be able to share my screen ever, but sometimes, on restarting the Teams app, I am able to share screen for an hour or so, and then, when again I try to share my screen, it shows the mentioned error.

Why is that happening?