My Laptop shuts down during TEAMS calls

Like few other collogues I'm using a new Lenovo L13 Yoga. We are using Microsoft TEAMS as our formal application for conference and video calls. Recently we started facing a "random" issue in which ...

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Sam Cosby
Feb 16, 2021
AJ_Quintana Pedro99 Knightmare

Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).

Sam Cosby,

Teams Engineering PM

razor_8

Copper Contributor

Sam Cosby
I'm having the same issues with my Thinkpad E14(intel)
Disabling Hardware Acceleration for Microsoft Teams and Setting the Maximum processor state to 99% instead of 100% did not solve the problem for me as today my laptop shut down again while using teams

MartinVU

Copper Contributor

Mar 04, 2021

razor_8

I think that is a problem with several model of Lenovo,

We have reported problem with T480, T490 and T580 as well.

that is sad 😞

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My Laptop shuts down during TEAMS calls

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