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Ltoombs's avatar
Ltoombs
Copper Contributor
Apr 09, 2021
Solved

Microsoft Teams on MAC wont let me change log in

I have spent 5 hours trying to figure out how to sign into my WORK account. I have tried deleting keychains, I have tried searching for folders mentioned in other strings, and I do not have any. I ha...
teams
  • Kevin_Davis's avatar
    Kevin_Davis
    Aug 05, 2022

    Ltoombs 

    In case anyone else has the issue that the login is broken or set to an account that no longer exists, remove the "Teams" folder from ~/Library/Application Support/Microsoft (Finder - Go to Folder) and remove any "Teams Identity Cache" from Keychain access (search in the top right of the Keychain Access window). Restart Teams and it should prompt for login info.

Mohye97's avatar
Mohye97
Copper Contributor
Sep 03, 2021

andrearichter 

Hi you must disconnect other microsoft account from all microsoft product like Office

delete old account password

Then you can setup an other account for teams.

 

Ashwini620's avatar
Ashwini620
Copper Contributor
Nov 15, 2021

Mohye97 Ltoombs andrearichter 

 

Tried below on Mac but still didn't help me . Any other option?  please help 

1. uninstall & install again 

2. Clear cache , cookies ,

3. uninstall >Restart > install

4. Delete all microsoft accounts/office suite

5. Download for signup for free option 

. This really pathetic that there is no fresh install option . 

 

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