Hyperlink to start Teams chat with external user

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Visitor

 Hi guys,

I have found the following site: Add a “Chat with me in Teams” link to your email signature that outlines how to set up a hyperlink to start a chat with an individual, however it only seems to work for users in your tenant.

Is anyone else having the same prob or is there an alternative?

Cheers,

Geoff.

2 Replies
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@makofish Hello, you should verify the underlying communication settings. See this info

https://docs.microsoft.com/en-us/microsoftteams/manage-external-access

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If you have external chat setup and it’s not working. You can always utilize sip protocol to send chats. Pretty sure this works. Similar to mailto:user@domain.com you use sip:user@domain.com