Forum Discussion
Channels just Disappeared
Keep me posted 😀
Mitchell Bakker I have had the opposite of luck. I had recreated them because I needed them. They were there for about an hour. Then they disappeared again. I can still see that they were created in the feed of the General channel but the link goes nowhere.
This is still an issue. We can have conversations in the app on our phones but not on desktop or web. I have since created some other new channels that haven't disappeared but now I'm concerned that they will too.
I tried to pin a new channel and it said I couldn't have more than 25 pinned... I don't unless you count the phantom channels. They exist - I just can't see them.
Christian Long So if i understand it correctly you are able to see the channels on your mobile phone, but not via the desktop client or web client?
Mitchell Bakker that was exactly correct. I could see them and even post to them and have conversations with others on them on Mobile. They also could not see them on Desktop or Web and only on Mobile. They did not show up in the manage channel section on the Desktop at all. I could delete them from my phone though and they would show up in the feed in the General channel in the Team on the Desktop as having been deleted but still did not show up in the manage channels section in the deleted channels. I ended up making them a third time and this time they have all stuck.
And - just now they have all come back except for the ones I deleted with my phone. So now I have 3 channels with the exact same name which I didn't even think was possible. Each of them point to the same Sharepoint file location. That certainly feels like maybe it was a cache burp issue...
I had our IT submit a ticket to MS last week and I had gotten a couple emails asking if it had been resolved but had never gotten any updates so I have no idea if this was actually fixed or if it worked itself out. Its not a big deal to delete the duplicates (and triplicates) but I hope it isn't counting towards my channel limit because I am near the top with the this Team since it is a legacy Team and I have several deleted channels that will never go away.