Changing profile picture, see old and new

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Occasional Visitor

When I changed my profile picture, I see it is changed in main Teams window but in live meeting it shows old picture and all people see old one. Last time I did this it took some weeks or months until all people in our org started to see updated picture.

What exactly is happening that slow? Can this sync be forced by users?

 

2 Replies
Hi, yeah this can be quite challenging. Depending on your orgs. environment it can differ as well. If I should guess though you're probably not using cloud-only here? Anyway, the standard answer would be to wait for it to synchronize but certainly not take "weeks or months" as you say. If using the web client you can see if and when all is good from both sides so to speak. The way one could force or quicken the appearance is to manually sign out from Teams and perhaps clear the desktop cache as well. That refreshes things when using the desktop client.

Hi @ibilyy  By chance do you have a Microsoft account? If so, changing the photo there will update your Teams photo. Microsoft account | Home